Checkout Optimization: Every Field You Remove Is Money You Keep
Checkout is the one page in a store where every additional second of friction has a directly measurable revenue cost. Here is how we audit one.
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Checkout is the one page in a store where every additional second of friction has a directly measurable revenue cost. Here is how we audit one.
A points program is not a retention strategy on its own. The programs that actually change repeat-purchase behaviour are designed around a different question.
Headless is sold as a universal upgrade. For a large share of stores considering it, a well-built theme on a hosted platform is the better decision.
"Customers also bought" is table stakes, and most stores stop there. The recommendation systems that move revenue go further, deliberately.
Nearly seven in ten carts get abandoned industry-wide. The generic "send a reminder email" advice fixes almost none of the actual causes.
Thirty minutes with the people who would actually do the work — no discovery deck, no account manager.